RETURNS AND REFUNDS

You can return unwanted items within 30 days of purchase with a valid receipt.

If you decide to return your order, SeFem Design will issue a total refund. SeFem Design will accept returns only if the item has not been worn, used or damaged. Please keep your invoice receipt.

To return your order to SeFem Design, please send an email

to customercare@sefemdesign.com stating all the following points:

 

(i)  your intention to return your order

(ii) the list of products you want to return

(iii) the order reference number provided by SeFem Design

(iv) your bank account IBAN code or your Paypal credit card in order to process your refund